25 Apr 2018 / Business Trends

5 Benefits of Business Process Automation

As businesses start to rely on new technologies to automate ever more complex and specialized tasks, general organization and communication are still often left in human hands. Endless email chains with twenty different versions of a deliverable going back and forth between a pool of employees that may or may not need to know about it are a common occurrence in today’s work environments. The result is a muddled, delay and error-prone way of executing tasks which is likely to cause headaches for managers and clients alike.

Companies looking to dispense with cumbersome workflows regularly turn to Business Process Automation to streamline their processes. Business Process Automation takes difficult, superfluous or time consuming tasks and simplifies them, using systemized methods to drive efficiency. Here are the five main benefits that Business Process Automation brings:

  1. Business Process Automation improves operational efficiency

One of the main reasons communication and overall business process efficiency fail is because individuals, when left to their own devices, build their own strategies to complete an action, which oftentimes clash with those of others involved in performing the same task. This means there will be as many ways of dealing with a project as there are members in the team assigned to perform it.

Business Process Automation eliminates this issue by implementing the same system for all those involved in completing a task. By breaking down a project into stages assigned to various team members based on their expertise, it brings order to what can at times be muddled processes.

  1. Business Process Automation eliminates human error

User-generated errors are often at the heart of business process failures. Negligence and a lack of accountability, can mean misplaced documents, typos when entering data, unsent updates or pushing blame onto other team members to avoid responsibility. In worse cases, they can lead to compliance-breaking practices which come with hefty penalties.

Business Process Automation automates document management, reduces the need for data entry and manual indexing and creates easily manageable digital databases. At the same time, when workflows are automated, each step in the process is assigned an owner who is expected to perform the action thus effectively enforcing accountability.

  1. Business Process Automation saves time

Over-reliance on email to collaborate with teams wastes a lot of employee’s time. Countless hours are spent checking inboxes and going through email threads. Another big time consumer are the numerous meetings team members hold to update each other on the progress of a project.

Through Business Process Automation, employees can instantly check the progress of a task, find the latest versions of documents and see the next steps they need to take without having to schedule a meeting or even get in touch with anyone. Because every step of a project is automatically planned out in advance, those assigned have a clear timeline they can follow and can adjust their workload accordingly.

  1. Business Process Automation reduces costs

Improvements in efficiency often imply a decrease in expenditures while at the same time improving revenue. With Business Process Automation, by eliminating repetitive time-consuming tasks and allowing staff to focus on higher priorities, companies get more value out of their human capital. More time spent on meaningful work means more innovative ideas and more business opportunities for companies, ultimately leading to increased earnings.

Streamlined processes also mean a more consistent and cost-saving way of dealing with customers and their requests, leading to higher client satisfaction and an improved company image.

  1. Business Process Automation provides data insights

Business Process Automation offers managers and team leaders invaluable insights into how their departments operate. By applying automation to a business process, they can identify which tasks are the most time consuming and the points where a project is most likely to get stuck.

They can also be used as a tool to evaluate employees’ overall strengths and weaknesses, enabling managers to make better, more efficient use of their key skills or encourage training in areas that require improvement.


In today’s fast paced business environment, employees can sometimes feel overwhelmed by the number of tasks they need to perform on a daily basis which can easily lead to lapses in efficiency and unwanted errors. It is therefore for the benefit of companies to look to Business Process Automation for the simplification of business processes and the elimination of redundant steps in the completion of duties to support their personnel towards better overall performance.

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